Articles

 Do you have an affiliate system?

We do! For more information about our affiliate system, please email our management team about...

 Do you offer a trial?

Sadly, we do not offer a trial. Trials are usually only used for abuse, and we like to keep our...

 Do you offer a uptime guarantee?

Carolina-Host offers a 99.9% uptime guarantee. Please read our terms of service for more...

 Do you run SSD caching or pure SSD servers?

Our newer servers run pure SSD drives in a RAID-10.  The SSD drives we run are meant for...

 Do you support htaccess?

Yes, Carolina-Host can support htaccess files.

 How do I Transfer a Domain to Carolina-Host?

Domain registration transfers can take up to 8 days to be completed. To transfer any domain to us...

 How many emails can I send per hour?

By default, we allow up to 60 emails to be sent from your domain per hour. We have this limit to...

 Policy regarding adult content

We allow adult content on our servers as long as it abids by ALL United States pornography laws....

 What hardware do you use?

We run the following:CPU: Dual E5-2620Memory: 96GHard Drive: 4 x Intel Enterprise SSD Drives...

 What is your backup policy?

The R1Soft Backup Service is enabled on all shared web hosting servers.  We backup your entire...

 Why does a domain transfer cost money?

Domain transfers cost money at every hosting company because they extend the expiration date of...

 Why does my account still show pending?

If you have paid for your web hosting account but your status is still in a Pending state, this...

 Why does my order say fraud?

There's many factors to determine why an account was automatically flagged with fraud.  If you...

 Will you transfer my website from my previous provider?

If your previous provider is using cPanel, we can transfer your entire account over to us for...

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