Articles

 How do I cancel my account?

Wait a second - are you really thinking of leaving? Before you make such a crazy decision, let's...

 How do I renew my hosting?

Your hosting will renew automatically every term, you will receive an invoice 7 days before your...

 How do I update my Credit Card details?

To change your billing records just follow these steps: Log in to your customer’s portal:...

 How to change my current Payment Method?

If you want to change your payment method for one invoice, follow these steps: Log in to your...

 What is your refund policy?

We offer a 15-day money back guarantee on shared web hosting accounts, excluding domain...

 What's the difference between PayPal and PayPal Balance?

In the majority of cases, you will want to pay via PayPal, which will automatically charge you...

 Why did you double bill or charge me the wrong amount?

If you feel you were double charged, or billed the wrong amount - please open a ticket with our...

 Why does my order say fraud?

There's many factors to determine why an account was automatically flagged with fraud.  If you...

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